Today every organization, regardless of size or industry, has sophisticated communications tools at its core. These tools can often be expensive and complicated, requiring an upfront investment of capital and regular support staff. What if there was a way of achieving this same level of integration and collaboration that was simpler, more flexible and more cost effective?
Unified-Communications-as-a-Service (UCaaS) can help make this a reality. UCaaS promises seamless integrations with business processes at a lower price-point than traditional premises-based solutions.
As your trusted IT and telecom advocate, Creekview Group can help your business source and implement a custom-tailored UCaaS strategy. Our primary goal is to ensure that you, our customer, receive the best possible solution that maps and scales to your business objectives.
Advantages of UCaaS
Increased productivity and efficiency with real-time collaboration
Consistent user experience for mobile and remote users
Seamless integration of real-time and non-real-time applications
Reduced costs–no need for dedicated staff and support systems
OPEX with consolidated billing and lower rates
Flexible and scalable–only pay for what you need
Integrated customer contact across multiple communication channels
Built-in redundancies for business continuity and disaster recovery
Why choose UCaaS?
Enhanced mobile and remote user experience
Flexible and scalable to meet your needs
Immediate cost savings and optimized billing
Fast implementation and easy upgrades
IT staff can prioritize other business needs
Improved customer contact experience
Faster third-party integrations
Business continuity and security
Faster problem solving with expert tech support
Is independent & can deliver multiple options
Will understand your IT infrastructure
Will learn your business structure and goals
Will determine the optimal uCCaaS solution
Will research to source the optimal supplier
Will implement and support the selected solution
Stays on to handle all customer service and escalations
Uses a proprietary process
Become an integrated part of your organization’s ecosystem