A Single Source Solution Provider for All Your Contact Center Service Needs

Providing the best customer experience is an important part of building customer loyalty. CCaaS (Contact-Center-as-a-Service) is a cloud-based customer experience solution that offers best-in-class, multi-channel customer engagement. Creekview Group partners with the world’s leading providers to provide strategic CCaaS solutions for your business.

Your customers expect to interact with you on their own terms: where, when and how they prefer. In today’s landscape, optimal communications services are a competitive advantage.

Boost customer satisfaction, while reducing customer churn and decreasing IT costs with CCaaS.

As your trusted IT and telecom advocate, Creekview Group can help your business strategize, source and implement the best CCaaS solution for your business. We can also help you move from a premise-based PBX to the Cloud. Our primary goal is to ensure that you, our customer, receive the best possible solution that maps and scales to your business objectives.

Why work with us?

As your solutions partner, Creekview Group:

Is independent & can deliver multiple options

Will understand your IT infrastructure

Will learn your business structure and goals

Will determine the optimal CCaaS solution

Will research to source the optimal supplier

Will implement and support the selected solution

Stay on to handle all customer service and escalations

Uses a proprietary process

Become an integrated part of your organization’s ecosystem

Schedule your Complimentary consultation

Contact us today